Primary Care


Our track record in delivering IM&T services to Primary Care providers goes back many years.  


Working closely with almost 90 local General Practices and a number of primary care networks, providing IT service and support 24/7/365, looking after networks, applications and devices to enable our users to do what they are good at.......caring for their patients.


All GPs benefit from:
  • ​IT Service and support from our 4-star Service Desk Institute accredited service desk manned by highly trained IT engineers.

  • Infrastructure management, security and support - providing solid foundations and high availability of systems and services.

  • Data Centre Hosting Services - whether within or own data centre or cloud based, flexible options for essential storage

  • Task force Engineer - on-site regular scheduled visits

  • Website Services - to deliver a fully managed website for patients and staff alike

  • E-Lloyd George Service - document digitisation

  • Library & Knowledge Services

  • Executive Information and Data Quality Services

  • IT Training on new and enhanced systems

  • Information Governance and Data Protection Officer Service and support with DSP Toolkit submissions

  • Systems Optimisation - working with primary care teams to embed and realise the full potential of primary care systems within practices.

  • Office 365 Consultancy and Support - get the most out of your O365 applications, make it work for your organisation to become even more efficient

  • Ad Hoc requirements, e.g. Office relocations 


Our GPs also work with us to help us develop the systems they need to do their jobs – much of the innovation that we roll-out will also benefit GPs in their work, particularly as we move towards more joined up services and electronic information transfer and storage.


Our e-Lloyd George Service has also allowed us to extend our geographical reach to GPs and CCGs in other parts of the UK, making us a truly nationwide service provider.


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