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Consolidated Single Network authentication user directory, desktop access, email and storage systems for primary / secondary care, to enable safe and secure transfer / sharing of information
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MMDA Technical Development Engineers in accordance with IT Infrastructure Library (ITIL) principles, proactive in identifying and solving problems before incidents occur in the first place.
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Full support and maintenance of servers and data centres.
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Proactive data centre, network and 24/7 system monitoring is in place to pre-empt system problems and issues and escalation to engineers and service desk for user communication.
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Centralised, secure, resilient and replicated data centres
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Clustered and resilient systems are installed for all applications and connected to the central data storage networks (Storage Area networks – SAN)
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Proactive monitoring tools, measuring quality as well as up/down status, to identify problems before they become business affecting
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Centralised data backups, disk to disk to tape and offsite storage
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Secure and accessible, private cloud hosting services, providing rapid deployment of the next required information system.
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Centralised Hosting of systems brings central repositories of clinical data which can enable holistic health economy reporting.
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Easier integration with network directories and other systems
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Disaster recovery and business continuity and contingency plans are fully centralised
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Email encryption service, provides users ability to encrypt emails when sending externally health economy, removes the need for NHS.net email accounts
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Continuous automated scheduled and managed operating system and server software and security updates to all health economy hardware and software.